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Legal Agreement

Terms of Service

Welcome to MeowMeow! These terms govern your use of our AI-powered themed dating events platform. Please read them carefully.

Last updated: June 17, 2025 | Effective Date: June 17, 2025

Key Points

Themed Events

Coin-based system with 1 coin per event. AI matching and 2-hour chat windows for meaningful connections.

Automatic Coin Refunds

Get your coins back automatically if you don't get matched for an event.

Safe Environment

AI-moderated content and strict community guidelines for respectful interactions.

1. Acceptance of Terms

By accessing or using MeowMeow (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms constitute a legally binding agreement between you and MeowMeow ("we," "us," or "our"). Your use of the Service is also governed by our Privacy Policy.

2. Eligibility and Account Requirements

Age Requirements

You must be at least 18 years old to use MeowMeow. By creating an account, you represent and warrant that you are at least 18 years of age.

Account Accuracy

You must provide accurate, current, and complete information when creating your profile. False information may result in account suspension or termination.

Single Account Policy

You may only maintain one account. Creating multiple accounts may result in suspension of all associated accounts.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. MeowMeow Service Description

Themed Dating Events

MeowMeow offers AI-generated themed dating events with the following features:

  • Four daily time slots: Morning (10-12), Afternoon (15-17), Evening (20-22), Night (1-3)
  • 1 coin required per event (coins purchased at ₹30 per coin)
  • AI-powered matching based on compatibility analysis
  • 2-hour chat windows during event times
  • Themed conversation starters and event descriptions
  • Automatic coin refunds for unmatched participants

AI Matching System

Our AI analyzes your profile information, interests, personality traits, and preferences to create compatible matches. Matching occurs approximately 30 minutes before each event starts.

Chat System

Matched users can chat during the 2-hour event window. Messages are deleted after 30 days for privacy protection. All conversations are monitored by AI for safety and content moderation.

4. Coin System and Billing

Coin-Based Pricing

Each themed event costs 1 coin. Coins are purchased at ₹30 per coin and payments are processed securely through Razorpay.

Automatic Coin Refunds

If you're not matched for an event, you'll receive automatic coin refunds to your account balance immediately.

Coin Purchase Processing

All coin purchases are processed by Razorpay, our secure payment partner. We never store your complete payment information. By purchasing coins, you agree to Razorpay's terms and conditions.

Coin Refund Policy

  • Automatic coin refunds are issued if you're not matched for an event
  • No coin refunds for events where you were successfully matched
  • No coin refunds for events you registered for but failed to participate in
  • Coin refunds are processed to your account balance immediately
  • Cash refunds for unused coins may be requested subject to our refund terms

Disputes and Chargebacks

If you have payment concerns, please contact our support team before initiating a chargeback. Unauthorized chargebacks may result in account suspension.

5. User Conduct and Community Guidelines

Our Community Standards

MeowMeow is committed to maintaining a safe, respectful, and inclusive environment. All users must adhere to our community guidelines.

Acceptable Use

You agree to:

  • Treat all users with respect and kindness
  • Use the Service for its intended purpose of meeting new people
  • Provide accurate information in your profile
  • Respect others' boundaries and consent
  • Report inappropriate behavior to our moderation team
  • Comply with all applicable laws and regulations

Prohibited Conduct

The following behaviors are strictly prohibited and may result in immediate account suspension:

Harassment & Abuse

  • • Sexual harassment or inappropriate advances
  • • Hate speech or discrimination
  • • Bullying or intimidation
  • • Doxxing or sharing personal information

Fraudulent Activity

  • • Creating fake profiles or catfishing
  • • Using someone else's photos
  • • Soliciting money or financial information
  • • Promoting external services or businesses

Inappropriate Content

  • • Explicit sexual content or nudity
  • • Violence or threatening language
  • • Illegal activities or substances
  • • Spam or repetitive messaging

System Abuse

  • • Creating multiple accounts
  • • Attempting to hack or exploit the system
  • • Circumventing bans or restrictions
  • • Interfering with other users' experience

6. Content and Intellectual Property

Your Content

You retain ownership of content you submit to MeowMeow (photos, bio, messages). However, by using our Service, you grant us a license to:

  • Display your profile to other users for matching purposes
  • Use AI systems to analyze your content for matching and safety
  • Store and process your content to provide the Service
  • Create anonymized, aggregated data for service improvement

Our Intellectual Property

MeowMeow, our logo, AI matching algorithms, event themes, and all related content are our intellectual property. You may not copy, modify, or distribute our content without explicit permission.

Third-Party Content

Event images are provided by Pexels with proper attribution. AI content generation uses Claude and Gemini AI services. We respect all third-party intellectual property rights.

7. Account Termination and Suspension

Our Right to Terminate

We may suspend or terminate your account immediately for violations of these Terms, illegal activity, or behavior that harms our community.

Your Right to Terminate

You may delete your account at any time through the app settings. Your data will be deleted according to our Privacy Policy.

Consequences of Termination

  • Immediate loss of access to the Service
  • Forfeiture of any unused coins and event registrations
  • Deletion of profile and chat history
  • Prohibition from creating new accounts
  • No refunds for payments already processed (except automatic coin refunds for unmatched events)

Appeal Process

If you believe your account was terminated in error, you may appeal by contacting our support team within 30 days. We'll review your case and respond within 7 business days.

8. Disclaimers and Limitation of Liability

Important Legal Notice

Please read this section carefully as it limits our liability and disclaims certain warranties.

Service Disclaimers

  • MeowMeow is provided "as is" without warranties of any kind
  • We don't guarantee successful matches or romantic outcomes
  • AI matching is based on algorithms and may not always be accurate
  • We're not responsible for user behavior or interactions
  • Service availability may be interrupted for maintenance or technical issues
  • We don't verify the accuracy of user-provided information

Limitation of Liability

To the maximum extent permitted by law, MeowMeow's liability is limited to:

  • The amount you paid for the Service in the 12 months preceding the claim
  • Direct damages only (no indirect, consequential, or punitive damages)
  • Claims must be filed within one year of the incident

User Responsibility

You acknowledge that online dating involves inherent risks and that you use MeowMeow at your own discretion. Always prioritize your safety when interacting with others.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using MeowMeow, you consent to our data practices as described in the Privacy Policy.

10. Governing Law and Jurisdiction

Indian Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or your use of MeowMeow shall be subject to the exclusive jurisdiction of the courts in India.

Dispute Resolution

We encourage resolving disputes through our customer support team before pursuing legal action. For serious disputes, we prefer mediation or arbitration under Indian Arbitration and Conciliation Act, 2015.

11. International Users

MeowMeow operates primarily in India. If you access our Service from other countries, you do so at your own initiative and are responsible for compliance with local laws. Your data may be transferred to and processed in India, where our servers are located.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. When we make changes:

  • We'll update the "Last updated" date at the top of this page
  • For significant changes, we'll notify you through the app or by email
  • Your continued use of the Service constitutes acceptance of the updated Terms
  • If you don't agree with changes, you must stop using the Service

13. Contact Information

Questions About These Terms?

If you have questions about these Terms of Service, please contact us:

Email: legal@meowmeow.dating

Support: support@meowmeow.dating

Address: MeowMeow Legal Team, India

Legal Provisions

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MeowMeow regarding the Service.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

Need Help Understanding These Terms?

Our support team is here to help clarify any questions you have about our Terms of Service.